Barista

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following behaviours:

Achieving Results

  • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Discovers and responds to customer needs.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organised workspace so that partners can locate resources and product as needed.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Follows health, safety and sanitation guidelines for all products.
  • Maintains regular and punctual attendance.

Helping Others Succeed

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributes to positive team environment by recognising alarms or changes in partner morale and performance and communicating them to the store manager.
  • Recognises and reinforces individual and team accomplishments by using existing organisational methods.

Living Our Mission & Values

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.

Experience & Qualifications:

  • No previous experience required
  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security

 

To apply : Fosse Park Jobs – 2022 | Indeed.com

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