Customer Assistant – Visual Stylist

This is a permanent position working as Visual Stylist at the Fosse Park Store.

Work Pattern: 

37.5 hours across 5 days a week.

Every other Saturday.

Shifts are either 7:00 – 15:00 or 11:00 – 19:00


Key Accountabilities 

Best in town execution            80% of time spent 

  • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
  • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
  • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
  • Implementation of large format marketing every launch for all BU’s and small format placement in the right area in line with the marketing guidelines
  • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
  • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers


Develop brilliant people          20% of time spent 

  • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
  • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
  • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager


Academy Visual Merchandisers 

  • With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
  • Consistently deliver upper quartile Best in Town standards & VM execution
  • 100% execution of new initiatives


Key Relationships and Stakeholders  

  • Customers
  • Colleagues
  • Store Leadership
  • Wider Visual Teams
  • Regional Manager
  • Visual Lead
  • Visual Support
  • Store and Regional BIG

To apply, click here.


Opening hours for individual stores and restaurants may vary.