Floor Manager
This is what a career at River Island is like. And this is where yours starts.
What We Are Looking For…
Focus
- Drive omni- channel sales and data capture through delivering the best service on the high street
- Increase conversion through customer engagement and spreading the joy of fashion
- Inspire customers using both verbal and visual engagement with the product
- Achieve and enhance brand standards including strong visuals
- Support achieving targets and drive key results through implementing strategic actions
- Use reports to make commercial and financial decisions that will increase profit
- Be aware of cost control, how to drive and protect profit
- Be fully responsible for all areas of retail risk and health & safety
Leadership /Teamwork
- Coach and develop talent driving succession, creating strong teams
- Support the management team and take accountability in their absence
- Lead a team by motivating and encouraging teamwork to achieve goals
- Manage performance and give in the moment feedback
- Implement and delegate tasks with close follow up, but lead by example with a hands-on approach
Agile working
- Ability to operate within different roles
- Recognise and adjust to change
- Ability to learn quickly, thoroughly and deliver the detail
- Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
- Adaptability to variation in work, requiring you to be multi-skilled
- Fast paced and purposeful approach
Decision Making
- Deliver 100% compliance inline to all Company policies and processes
- Implement company decisions and take responsibility
- Seek advice from line Manager /expert and utilise team input when required
- Be well organised and capable of planning efficiently to deliver results
We’re looking for…
- Previous experience at Floor Manager level or be an experienced Supervisor/ Team Leader looking for your next step up
- You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
- Have a good understanding of the latest trends and our competitors
- Have good leadership skills
- Have experience in VM
- Have experience in analysing reports and making commercial decision
- Be able to work on your own initiative
- Be a great communicator and be able to engage your team
- Be passionate about delivering a world class experience to our customers
- Ability to make decisions, problem solve and take accountability with good planning skills
This Is For You…
- Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- RI Rewards – Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme.
- Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub – Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
- Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
- Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
- Pension – A contributory private pension scheme
- Holiday – 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!
We mentioned the discount, right?